Repairs
No matter how new your PC is
or how good it has run, things can and do go wrong. Fixing it yourself can be
overwhelming and frustrating.
Don's PC can fix the vast majority
of repairs at your home or office, at a time that suits you, and at a reasonable
price. You can chose to either replace the faulty part with a unit that you have
purchased yourself, or alternatively Don's PC can do the shopping for you.
Software can be just as tough to fix and equally overwhelming and frustrating.
Don's PC can solve most Windows® related problems too.
Backup
We recommend a backup system for anyone who has any personal or business
information on their computer. The backup will ensure that your information is
not lost in the event of a PC catastrophe I.e. hard drive failure/virus.
Networking
There was a time when networks were reserved only for large companies with huge
IT budgets and support departments to match. Not any more. Installing a home or
small business network is not as expensive as you may think, and offers several
advantages:
·
Easy file sharing between computers.
·
Cable/DSL internet connection sharing.
·
Printer sharing.
For internal networks security isn't such an
issue, but you should be aware that the moment your network is connected to the
outside world you are at risk from malicious intruders. In fact your cable or
DSL provider will usually recommend that you disable all file and printer
sharing to reduce your risk. Don's PC can set up internet connection sharing
that is safe, secure, and hassle-free while still offering all the
advantages of file and printer sharing. The best news is that a secure
file/printer/internet sharing solution doesn't have to cost an arm and a leg.
It is also highly recommended that all networked machines have anti-virus
software installed, so if you don't have this protection already we'll be happy
to supply and install it for you.
Upgrades
No matter how good the
specification was when you bought it, it's a sad fact of life that computers age
quickly. The good news is that most systems 18-24 months old can be brought up
to speed at a reasonable cost, and older systems can still have their working
lives extended.
Don's PC will happily work with
you on a full upgrade solution, taking into account your existing hardware and
software, desires, and budget. From a simple memory upgrade right through to a
total system overhaul.
Should you decide to go for a
brand new system with all the bells and whistles, we can custom build one for
you too!
Common Problems
Although Don's PC is in business to solve computer problems, it is not in your
best interests or ours to arrange a call for a problem that can be fixed simply
and quickly. The following is a list of 5 minor things to check before arranging
a visit:
1) If the base
unit or monitor isn't working, is the power switched on? Are all power cables
securely connected?
2) No monitor picture - is the brightness or contrast turned all the way down?
Is the monitor cable securely connected to the PC?
3) No sound - are the speakers plugged in and switched on? Is the speaker cable
securely connected to the PC? Is the volume control turned all the way down?
4) Keyboard error - is the keyboard cable securely connected to the PC? Is
something lying on one of the keys?
5) Printer won't print - is the printer plugged in and switched on? Is the
printer cable securely connected to the PC? Are the correct printer drivers
installed? Will the printer print a test page (see owner's manual for
instructions)?
Don's PC charges $60.00 per hour plus no
additional fee for
drive time. We cover Kuna, Boise, Meridian, Nampa, Caldwell,
and the surrounding areas.


Below is a list of
some of the most common repairs and the approximate time for the repair
Service
|
Description
|
Est. Hours
|
|
PC Tune-Up |
Determine
and isolate problems; Remove Unused Programs, Free Up Hard Disk Space, Check
Your Hardware and Clean the Registry. |
1-1.5 |
|
Spyware Removal |
Install anti-spyware and
remove pests/malware |
1-2 |
|
Additional
Memory |
Add
additional memory to desktops or laptops |
<1 |
|
Upgrade HDD |
Replace current hard
drive, transfer all data, including your OS and applications |
1.5-2 |
|
Transfer
Data Only |
Transfer
all data to a new PC excluding OS or applications |
1-2 |
|
Upgrade OS |
Upgrade current OS to
Windows XP or Windows Vista |
2-3 |
|
Install
New OS |
Install
new OS on empty system |
<1.5 |
|
PC Overhaul |
Replace MB, memory,
processor and case |
2-4 |
|
Install
Scanner |
Install a
parallel, SCSI or USB scanner to PC |
<1 |
|
Install Printer |
Install a parallel or USB
printer to computer |
<1 |
|
Install
Digital Camera |
Install a
serial or USB digital camera to PC |
1-1.5 |
|
Dial Up Internet |
Setup modem and software
for dial-up internet |
1-1.5 |
|
Broadband
Internet |
Setup
cable or DSL for internet access |
1.5-2.5 |
|
2 PC Wireless Network |
Setup 2 PCs on a wireless
network |
1.5-2.5 |
|
3 PC
Wireless Network |
Setup 3
PCs on a wireless network |
2-3 |
|
Large Wireless Network |
Please contact us for a
quote |
contact us |
|
Wired
Network |
Please
contact us for a quote |
contact us |
|
External Peripheral |
Install a miscellaneous
external peripheral |
<1 |
|
Install
application |
Install
one software application |
<1 |
|
Internal PC Card |
Install an internal card
(e.g. video or sound) |
<1 |
|
Share
Internet |
Install
and configure an internet gateway/router |
1-1.5 |
|
Anti-Virus Software |
Install and configure
anti-virus software |
1 |
|
Virus
Removal |
Please
contact us for a quote |
contact us |
|
Install Firewall |
Setup a software firewall
for 1 PC |
<1 |
|
Data
Backup |
Backup
important data to CD or DVD |
<1 |
|
Additional HDD |
Add a new hard drive to
computer (capacity does not matter) |
<1 |